TERMS AND CONDITIONS

Welcome to 1212Hairspression! We’re delighted to have you here! At 1212Hairspression, we are committed to delivering exceptional services and products catering to your hair, skincare, baby care and body care needs. By using our platform, you agree to the terms and conditions outlined below. Please take a moment to review them carefully.

1. Introduction

This website is operated by 1212Hairspression, offering a wide range of quality products and services, including skincare, haircare, waxing, and more. By engaging with our platform, you confirm your acceptance of these terms.

2. Definitions

"We," "Us," "Our": Refers to 1212Hairspression.

“You" or "Your" refers to our valued customers, users, or visitors of our website and services.

Products: Includes all items available for sale, such as skincare, haircare, baby care, and body care essentials.

"Services": Refers to offerings like waxing and consultations provided through our platform.

3. Who Can Use Our Platform

To access our website and make purchases, you must:

• Be at least 18 years old.
•  Be capable of entering into legally binding agreements.
•  By proceeding with a purchase, you confirm that you meet these criteria.

4. Your Role as a Valued Customer

As a valued customer, you are at the heart of our operations. We strive to ensure your experience is seamless, from product selection to delivery. Should you have any concerns, we encourage you to reach out so we can address them promptly.

5. Orders and Payments

Placing an Order: All orders are subject to acceptance and availability. We reserve the right to cancel or modify orders if needed.

 Pricing: Prices listed on the website are subject to change without prior notice. In case of errors, we will notify you and provide options to proceed or cancel.

Payment: Payments must be completed before orders are processed. We use secure payment gateways to protect your information.

6. Shipping and Delivery

We aim to ensure your orders arrive quickly and in excellent condition.

Orders are processed within 1–2 business days after confirmation.

Delivery timelines vary based on the location and shipping method chosen.

Any delays or issues will be communicated promptly.

For detailed information, please refer to our Shipping Policy.

 7. Refunds and Returns

Your satisfaction is important to us. If you’re not completely satisfied with your purchase

Unused Items: You may return unused items in their original condition within 7 days for a refund or exchange.

Damaged Products: Notify us within 72 hours of delivery with clear pictures for resolution.

For a comprehensive guide, visit our Refund and Returns Policy.

 8. Your Account

Creating an Account: While not mandatory, creating an account enhances your shopping experience by providing access to exclusive offers and a streamlined checkout process.

Security: Please safeguard your login credentials. Inform us immediately if you suspect unauthorised access.

9. Communication and Updates

By sharing your email during registration or checkout, you consent to receive updates and promotional offers. You can opt out anytime by clicking “unsubscribe” in our emails.

10. Protecting Your Privacy

We value your trust and are committed to protecting your personal information. For details on how we handle your data, please read our Privacy Policy.

11. Intellectual Property

All content, including images, graphics, and text, is the property of 1212Hairspression and may not be reproduced without prior consent.

12. Limitation of Liability

While we strive to offer exceptional products and services, we are not responsible for indirect damages arising from using our website or products. Our liability is limited to the value of the purchase in question.

13. Policy Changes

We reserve the right to update these terms at any time. Updates will be posted on this page and take effect immediately.

14. Need Assistance?

We’re here to help! For inquiries, feedback, or concerns, contact us:

Email:

Phone: +447879795483

Thank you for trusting us to meet your self-care needs. Your satisfaction drives everything we do!